AgentRelay User Guide
  • Your Guide to AgentRelay
  • 1. Platform Overview
    • 1.1 Matterport Guided Virtual Viewings
    • 1.2 Matterport Lead Generation Tools
    • 1.3 Matterport Visitor Analytics Tools
  • 2. Sign-Up
  • 3. Log-In Process
  • 4. Main Menu Navigation
    • 4.1. Company Details
    • 4.2 Settings
    • 4.3. Subscription Plan
    • 4.4. User Profile
    • 4.5 Users
    • 4.6 Spaces
    • 4.7 Viewings
    • 4.8 Insights
  • 5. Manage Users
    • 5.1 Add A New User
    • 5.2 Edit User
    • 5.3 Delete User
  • 6. Manage Spaces
    • 6.1 Add A New Space
    • 6.2 Edit A Space
    • 6.3 Delete A Space
  • 7. Viewings
    • 7.1 Schedule A New Viewing
    • 7.2 Edit A Viewing
    • 7.3 Delete A Viewing
    • 7.4 Reassigning Viewings
  • 8. Recordings
  • 9. In-Viewing Settings
    • 9.1 Join A Virtual Viewing
    • 9.2 In-Viewing Features
    • 9.3 Leave A Viewing
  • 10. Unaccompanied Viewings
    • 10.1 Simple Virtual Tours and Single Page Property Site Links
  • 11. Open House Self-Registration
  • 12. Operating System and Hardware
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8. Recordings

Previous7.4 Reassigning ViewingsNext9. In-Viewing Settings

Last updated 3 years ago

If there is a requirement to record all agent-guided viewings this can be enabled by the AgentRelay support team. This will allow for the recording of all communication within Agent-Guided Virtual Viewings including:

  • Video Conferencing Recording

  • Audio Content

  • Chat messaging history

The tick box reflecting this setting is located at the bottom of Your Account Details on the portal’s main menu.